Among other features, Samsara Technology Support includes real-time updates over the secure Velogic web-portal with custom dashboards.
Photo courtesy of Velociti
Velociti Inc., a global provider of technology design, deployment, and support services, and Samsara, a provider of connected operations technologies, have formed Samsara Technology Support Services. The new program protects technology investments through system health monitoring, 24/7 mobile repair, inventory management, and other services.
Samsara Technology Support Services includes:
· Proactive Remote System Health Monitoring with notifications when technology is in need of repair.
· 24/7 Mobile Repair at a time and place that works best for fleets and drivers.
· Guaranteed completion of technology repairs within seven calendar days.
· Real-time updates over the secure Velogic web-portal with custom dashboards.
· Hardware procurement for mounts, tablets, phones, etc.
· Inventory Management to ensure replacement hardware is available.
· Scheduling to make sure repairs are completed as quickly as possible.
· Flat rate pricing with a cost effective per unit/per month subscription.
Originally appeared in Work Truck. Written by Work Truck Staff, March 15, 2019.